Frequently asked questions about the WebShop (2)

M. Liong

Is the webshop reliable?

Who is the owner?

How do I get in touch?

How much are the shipping costs?

How long is the delivery time?

Do you also have a store?

How can I pay?

How do I know that the Kroeshaar webshop is reliable?

The Kroeshaar Webshop has been around since 2003 and has been delivering the best products for frizzy and curly hair from America ever since. The fact that you are here on this page is due to the top service that we guarantee to deliver and the fact that we are leading the way in innovative Internet.

Do you also ship orders to Suriname?

Yes, we also ship orders to Suriname.

I live in Suriname, can I also order?

Yes, even if you live in Suriname, you can order hair products via the Kroeshaar Webshop.

When ordering, choose the option "Own transfer or Wire Transfer" so that you can transfer the money yourself to the Surinamese account of Kroeshaar. We are also happy to send packages with the necessary products to Suriname.

Can I have the products delivered to a different address?

Yes, this is possible. Whether you live in the Netherlands and want to have an order delivered to another address in the Netherlands, Suriname, the Antilles or elsewhere in the world.

All you have to do is enter the address of the lucky person as the delivery address. It is exactly like when you order flowers and have them delivered to someone special. The shipping costs are the same and the package is then simply delivered to the specified address.

Why is there no phone number?

The Kroeshaar Webshop operates from Brooklyn, NY in America. Due to the six hour time difference, we are unable to serve customers. The best way to contact us is via the form.

Who owns the Webshop?

The Kroeshaar WebShop is part of Going-Natural.com Inc. The company registered in Albany NY with main shareholder Mireille Liong-A-Kong.

How much are the shipping costs?

The products are shipped from America and therefore the shipping costs for the consumer start at 7.99 Euro. The shipping costs are actually higher but the WebShop to accommodate the consumer and keep the price reasonable the shop pays a part of the costs.

Why are the shipping costs so high?

The shipping costs can be a little higher than Dutch webshop because the products are shipped from America. Compared to the shipping costs of American internet shops, Kroeshaar.com offers the best price.

How long does it take before I receive the products?
The indicative delivery time varies from three to ten working days after payment has been received.

What payment options are available?

Internet banking, personal transfer, Pay Pal and Credit Card.

Do you also have a store in the Netherlands or are your products available in a store somewhere?

No, kroeshaar.com does not have its own store, but there will be stores that sell our products.

How does the ordering process work?
When you have placed an order you will receive a confirmation. At the moment we receive the payment you will be notified and your products will be sent.

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