Is the webshop reliable?
Who is the owner?
How do I get in touch?
How much are the shipping costs?
How long is the delivery time?
Can I return received products?
Do you also have a store?
How can I pay?
How do I know that the Kroeshaar webshop is reliable?
The Kroeshaar Webshop has existed since 2003 and has been delivering the best products for frizzy and curly hair from America ever since. The fact that you are here on this page is due to the top service that we guarantee to deliver and the fact that we are leading the way in innovative Internet.
Do you also ship orders to Suriname?
Yes, we also ship orders to Suriname.
I live in Suriname, can I also order?
If you live in Suriname, you can get Going Natural Products at the following stores: M. Oemar, Dio and Ketmien .
Can I have the products delivered to a different address?
Yes, this is possible. Whether you live in the Netherlands and want to have an order delivered to another address in the Netherlands, Suriname, the Antilles or elsewhere in the world.
All you have to do is enter the address of the lucky person as the delivery address. It is exactly like when you order flowers and have them delivered to someone special. The shipping costs are the same and the package is then simply delivered to the specified address.
The Kroeshaar Webshop operates from Brooklyn, NY in America. Due to the six hour time difference, we are unable to serve customers. The best way to contact us is via the form.
The Kroeshaar WebShop is part of Going-Natural.com Inc. The company registered in Albany NY with main shareholder Mireille Liong-A-Kong.
How much are the shipping costs?
The products are shipped from America and therefore the shipping costs for the consumer start at 9.99 Euro. The shipping costs are actually higher but the WebShop to accommodate the consumer and keep the price reasonable, the shop pays a part of the costs. When purchasing 59.99 Euro, the order is even delivered free of charge. The shipping costs are then 0.00 Euro.
Why are the shipping costs so high?
The shipping costs can be a little higher than Dutch webshop because the products are shipped from America. Compared to the shipping costs of American internet shops, Kroeshaar.com offers the best price.
How long does it take before I receive the products?
The indicative delivery time varies from three to ten working days after payment has been received.
What payment options are available?
Internet banking, personal transfer, Pay Pal and Credit Card.
Do you also have a store in the Netherlands or are your products available in a store somewhere?
No, kroeshaar.com does not have its own store, but there will be stores that sell our products.
Can I return received products?
Unfortunately, for reasons of health protection and hygiene, the hair products cannot be returned or exchanged. If the article is damaged, you can file a complaint by email within 7 days with proof of the damage. In case of total damage, new products will be sent free of charge. In case of limited or minimal damage, you will receive a credit note.
How does the ordering process work?
When you have placed an order you will receive a confirmation. At the moment we receive the payment you will be notified and your products will be sent.